Shipping policy

1. Overview

At JETE, we believe every order represents a connection between the brand and the person wearing it.

We carefully prepare each order to ensure your JETE pieces arrive safely and in the best condition.

This Shipping Policy explains our shipping methods, delivery times, and related procedures.

2. Order Processing Time

Orders are processed within:

[3-5 business days]

after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-demand periods, launches, or limited collections, processing times may take longer. If there are significant delays, customers will be notified.

3. Shipping Methods and Delivery Times

Delivery times depend on the destination and selected shipping method.

Estimated delivery times:

Domestic Orders:
[Insert estimated delivery time]

European Orders:
[Insert estimated delivery time]

International Orders:
[Insert estimated delivery time]

Please note that delivery times are estimates and are not guaranteed.

4. Shipping Costs

Shipping fees are calculated during checkout based on:

  • Delivery location
  • Package weight
  • Selected shipping method

Any applicable shipping costs will be displayed before completing your purchase.

From time to time, JETE may offer free shipping promotions.

5. Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Customers are responsible for providing accurate delivery information at checkout.

6. Incorrect Address Information

Please carefully check your shipping details before completing your order.

JETE is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete addresses provided by the customer.

If you notice an incorrect address immediately after ordering, contact us as soon as possible.

7. Lost, Delayed, or Damaged Packages

JETE is not responsible for delays caused by shipping carriers, customs processes, weather conditions, or circumstances outside our control.

If your package arrives damaged or appears to be lost:

  1. Contact us with your order information.
  2. Provide any requested photos or details.
  3. We will assist in communicating with the shipping provider.

8. International Orders and Customs

International orders may be subject to customs fees, import duties, or taxes depending on the destination country.

These charges are the responsibility of the customer unless otherwise stated by JETE.

Customs processing times may affect delivery estimates.

9. Order Changes and Cancellations

Once an order has been shipped, changes or cancellations cannot be guaranteed.

If you need to update your order information, contact JETE as soon as possible after purchase.

10. Contact

For questions regarding shipping, please contact:

JETE
Email: [Insert Email Address]
Website: [Insert Website Address]

Thank you for supporting JETE.

Life. Love. Loyalty.